Services

Studio 24 brings a multidisciplinary team of strategic, design, technology, content and marketing experts to transform your digital project.

What we can do for you

Strategy

We help clients understand what’s possible in digital and the best way to achieve their goals. Strategy and planning is the most important part of any project. We use our expertise to guide and advise you, transforming your digital strategy into success.

  • Discovery
  • Project scoping
  • Stakeholder workshops
  • User research
  • User story mapping
  • User personas
  • Competitor research
  • Technical architecture
  • Digital best practices / Web Standards
  • Inclusive design / Accessibility
  • Technology trends (e.g. Internet of Things, AI, bots)

Content strategy

Content is such an important part of the web, a lot of our work is the planning, creation and delivery of content. We help you understand what content you need on your site, what communicates to your users, and what content will help you achieve your goals.

  • Site audits (what’s on your site now)
  • Information Architecture (what should be on your site)
  • Content modelling (how we model your content in a CMS)
  • Content creation planning
  • Adaptive content (flexible content that can support multiple channels such as web and mobile)
  • Copywriting
  • Multilingual content
  • Content migration
  • Accessibility audit
  • Technical Search Engine Optimisation (SEO)

Design

Taking a user-centered approach to design focuses us on what really matters: your users. Our creative team will bring your project to life. We design for mobile first, which means we focus on communicating your message on small screens first, then scaling up for larger screens.

This helps focus on the really important content, and gives great results across any device; mobile, desktop and in-between.

  • User Experience design (UX)
  • Responsive design
  • Style guides / digital brand strategy
  • User Interface design (UI)
  • Illustration
  • Interactive design and animation
  • Email design
  • Wireframing and prototyping
  • Social Media branding

Accessibility

We specialise in creating websites and digital services that work for everyone. Our work is accessible and inclusive, considering the user needs of the many, rather than the few. By championing an accessible web, we help make sure that nobody is left behind.

Maintaining an accessible website is an ongoing and collaborative process. It is simplest and most cost-effective when considered at the very start of a project – from research and planning, through to design and development. And it continues long after your website first “goes live” – with edits and additions to your content.

  • Accessible design and development
  • Web Content Accessibility Guidelines (WCAG) compliance advice
  • Guidance on writing accessible content
  • Accessible content management system (CMS) solutions
  • Accessibility audits (with trusted partners)
  • Fixing your website so it is more accessible

Find out more about how we can help you make your website more accessible.

Technology

Digital technology has always been in our blood. Our technical work is led by Simon R Jones, who leads the technical vision at Studio 24. We’ve built a wide array of digital products for our clients, including membership systems, e-commerce, auction sites, complex booking forms, and custom CMSs.

We’re big believers in open source, we specialise in WordPress and Craft CMS, develop custom web applications on Laravel and Symfony, and use high-performance tools such as Varnish and Apache Solr.

  • Content Management Systems (CMS)
  • Web applications
  • Database design
  • PHP development
  • Interactive maps (Leaflet.js, Google Maps, ESRI Maps, Ordnance Survey)
  • Public consultation websites
  • Content migration from external systems
  • API / Web Services integration
  • Creating REST APIs
  • Back Office integration
  • Code audits
  • Security
  • Performance
  • Improving and maintaining legacy PHP applications

Support and maintenance

Our support and maintenance service is focussed on maintaining your website, keeping it online, responding to support issues and providing proactive maintenance.

We have a dedicated team to help manage support and maintenance for our clients, which is backed up by the studio development team. For those clients with critical support requirements we offer 24/7 out of hours support to respond to any critical issues with your site.

  • Technical Support
  • Training
  • Monitoring
  • Testing
  • Managing software updates and security patches
  • Proactive maintenance
  • Out of hours support (24/7/365)

Hosting & Domains

Studio 24 has been supplying managed hosting services to clients for over 20 years. We currently offer managed hosting on both AWS and Mythic Beasts (green web hosting). Studio 24 is Cyber Essentials Plus accredited.

We pride ourselves on setting up reliable and robust hosting that is secure and flexible. We aim to use appropriate resources making hosting more sustainable and cost-efficient. We use efficient tools such as Varnish Cache to absorb high traffic spikes. Backed by our support service, this results in fast, reliable websites that stay online to serve their users. We also manage domains and SSLs on behalf of our customers, taking the complexity out of digital.

  • Managed web hosting
  • Hosting architecture
  • High Availability hosting (HA)
  • Domain management
  • DNS management
  • SSL certificate management (HTTPS)

What don’t we do

We specialise in digital, so we don’t offer print or branding design. We can, however, interpret and extend your brand on digital.

Our focus is on the open source UNIX technology stack, PHP is our specialist programming language along with HTML, CSS and JavaScript.

When required we work with trusted partners to provide specialised services (e.g. enterprise search, photography, video).