We respect your privacy and aim to minimise data collection on our website. This policy explains how we process user data and how we meet the EU General Data Protection Regulations (GDPR).
Last updated 22/05/2018
We are Studio 24, a user-focused digital design and technology agency. We are an independent UK Limited company, our company number is 3971500 and our registered address is 50 St Stephen's Place, Cambridge CB3 0JE. Simon R Jones, Managing Director, is our nominated Data Protection Officer. If you have any questions about this policy please contact us on email@example.com
We collect your name, telephone number and email address via our enquiry form. This data is only used to process your enquiry and is kept until your enquiry is completed. We store data on internal systems and use the third-party service Nutshell CRM to store prospective customer data. We collect this data under the “consent” lawful basis.
We collect your email address if you request to sign up to our newsletter. You can unsubscribe at any time using links provided at the bottom of all emails. We collect this data under the “consent” lawful basis.
We store personal data including name, telephone number and email address for all customer and supplier contacts with current contracts with Studio 24. You can request to remove contact details or change details at any time. We collect this data under the “contract” lawful basis.
We use Google Analytics to track and analyse web traffic in order for us to improve our website and provide us with essential marketing data (e.g. number of page views to our site in a month). Only anonymous data is stored and we take care to avoid any personal data being sent to Google Analytics. We collect this data under the "legitimate interest" lawful basis.
We store the user's IP address and web browser user agent string as part of our standard website logs, these are kept for 30 days after which time they are deleted. We use these logs for IT security and to ensure the smooth running of our website. We collect this data under the "legitimate interest" lawful basis.
Limited user data is shared with third parties as detailed below. No other user or customer data is shared with third parties.
We use some hosted services that store data outside of the EU. For those that process personal data, for example, MailChimp and Nutshell, these all comply with the EU Privacy Shield framework.
If you want to update or remove any personal data held by Studio 24, or if you have any other privacy concerns, please let us know. You can email us at firstname.lastname@example.org
If you wish to unsubscribe from Studio 24 marketing emails please follow the unsubscribe link at the bottom of all emails.
We take data security seriously and have the following procedures in place to help meet data security laws and best practices in our work:
All third-party hosted services we use are, wherever possible, hosted within the EU. Services hosted outside the EU are accredited to the EU Safe Harbour framework.
This guide is a short, practical approach to GDPR and what this means to Data Privacy and your business online.